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Terms and Conditions

i. Ordering

Price and availability displayed on the Salop Sheet Music Ltd. website are subject to change without notice.

We reserve the right to decline any order placed. Your confirmation e mail indicates that we have received your order but this is not a firm contract between us. This protects us in the event that a mistake has been made in our pricing or we can no longer supply at the price quoted. In the case of a change of price, we will always contact you to ensure the price is acceptable.

 

Delivery is FREE within the UK

 

All orders over £4.95 are sent free by 2nd Class post. If you wish your order to be sent by 1st Class post then there is an additional charge of £1.00. Orders under £4.95 will automatically incur the £1.00 surcharge to upgrade to 1st Class post. 

We aim to ship all items within one working day of receiving your order. The vast majority of titles displayed on the Salop Sheet Music Ltd. website are held in stock by us; where they are not in stock we make every effort to inform you and despatch the order within seven days.

All card payments are processed securely through PayPal and we never have access to your card details.

If you have ordered an item that is out of stock, we will however take your payment in advance. This is because your authorisation may well expire otherwise, and we would not be able to take your payment when the item comes in.

Salop Sheet Music Ltd. is committed to keeping the personal details of its visitors and customer's private and secure (information is collected and stored in accordance with the Data Protection Act 1998). Please see our Privacy Policy for more information.

 


 

ii. Payment

If you place an order through this website you will be taken to a checkout screen and then on to our payment partner PayPal. They operate a secure environment ensuring your details are safe at all times. You will receive a confirmation e-mail when your purchase has been put through successfully.

We accept all major credit and debit cards for payment through PayPal.

All payments and invoices are made in pounds Sterling. For transactions outside the UK your bank or payment card issuer will convert the payment into your own currency.

 


 

iii. Delivery Rates and Times

United Kingdom
Royal Mail Second Class
Delivery time Cost
3 - 5 working days after despatch FREE (on orders over £4.95)
Royal Mail First Class 1-2 days after despatch £1.00
European Union
Airmail
Delivery time Cost
Up to 1-2 weeks after despatch Please contact us for a quote 
Rest Of The World Airmail
Delivery time Cost
Up to 2-3 weeks after despatch Please contact us for a quote


If you place your order before 2.30pm, we will aim to despatch in-stock items on the same day.

If your order contains items which are not in stock, you can also decide whether we wait until all the items are ready, or send each item as soon as possible (for an additional charge per delivery).

We will keep you fully up-to-date about your order by email.

 


 

iv. Returns

Returning Items

At Salop Sheet Music Ltd. we want you to be pleased with your purchase but if for any reason you are dissatisfied with your purchase, you can return it to us in its original condition within 30 days. We will then send you a full refund for the price you paid for the item.

Defective Items

You can always return items if they are defective. Please note that we only accept returns of items that have been opened if they are imperfect.

Returns Procedure

If you are returning an item because of an error on our part or because it is defective, we will refund the delivery charges incurred in sending the item to you and your costs in returning it to us i.e. 2nd Class postage or cheapest equivalent unless previously agreed by us. Otherwise you will be responsible for those charges.

To return an item by post:

To return an item, please e-mail us at sales@salopsheetmusic.co.uk or call us on +44 (0)1743 365561. Enclose a note giving the reason for the return, wrap the package securely and send the package to the address below in its original condition. In the case of a defective product, please provide a full description of the fault and return the defective item in its original condition (please note returns must be despatched within five days). Then send the package to the address at the bottom of this page. It is strongly recommended you obtain a proof of posting receipt as we cannot be responsible for lost or damaged returned items.

This returns policy does not affect your statutory rights.

The return address is:

Salop Sheet Music Ltd.
St Michael's Street
Shrewsbury
Shropshire
SY1 2DE
UK

 


 

v. Privacy Policy

Salop Sheet Music Ltd. is committed to keeping the personal details of its customers private and secure (information is collected and stored in accordance with the Data Protection Act 1998).

We will not sell or share your personal details with unrelated third parties, partners or affiliates.

We use the personal information you give us for the following purposes:

a. to communicate with you about the status of your order.
b. to process and despatch your order to your delivery address.

If you have any questions about Salop Sheet Music Ltd. Privacy Policy please email them to sales@salopsheetmusic.co.uk.

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For more information, please see our Privacy Policy page.

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